Systems and Divisions of Hewlett Packard India

We are 5 members in the group working on a coursework on IMS. We decided to choose our system of research as HP India. It has 5 main subsystems namely; Accounting and Finance, Production, Information Technology, Transportation and Marketing. Abhinav Gupta worked on Accounting and Finance, Vaibhhav Singhal on Operations Department, Varun Grover on Information Technology, Tushar Yadav on Transportation and Zulnoor Ahmed on Marketing.

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EXECUTIVE SUMMARY HP widely is a technology solution supplier to its consumers, businesses and institutions all over the world.The company offers a wide range of products and services from Information Technology infrastructure, printing and imaging to business and home computing. HP is globally renowned for its excellent engineering in its high quality products and its honesty in communication with its customers globally.HP has the potential and ability to cater the needs of every type of person from any country in a very successful manner.

HP’s mission is always been to invent technology and services to drive the business value, create sole benefit and improve the professional lives of its customers with a focus on affecting the greatest number of people possible. HP was found in the year 1939 by William Hewlett and David Packard in California, USA. HP first made its presence by entering into the electronic industry by the launch of an audio oscillator. HP entered into the computer field in the year 1966, with its first 1000 design jet series. Slowly and gradually it followed the path of success and now it is the biggest IT Company in the world with a 98% market share the printer segment.

Recently its major acquisition was Compaq and IT Automation company Opsware for $1.6 billion Inputs and Outputs depend upon the system. Every system has different types of inputs and outputs. But the whole organizational objective is the same. Input is the term denoting either an entrance or changes which are inserted into a system and which activate/modify a process. Output is the term denoting either an exit or changes which exits a system and which activate/modify a process The Inputs which include resources, workers, money, machinery and material is generally processed by the various departments and then produces the output like the manufactured goods..

The input is in the form of resources like Workers, Money, Machinery and Material is then sent to IT, Marketing, Finance, Production, R;D and Transportation for Order Processing . The Information is then sent to the IT department where capital, staff, hardware and software play their role of processing in it. The Marketing Department then receives the information and takes care of the man power, material publicity, customer of the product. This is followed by the working of the Accountants at the Finance Department which take care of monetary terms and prepares the various reports. Finally the Product is developed and transported to the required destination.


Every organization exists in a certain type of environment and boundary. In this report we are referring to the system as a whole and not any individual division so we need to talk about the internal structure and the emergent properties at HP India. As shown earlier, HP has main five systems that our team is referring to.HP India is logically connected into a legal agreement with NEC, Oracle of B2B electronic commerce. It is in the alliance, so it has an association with concrete components or physical movement.

Boundary of HP India is just the dividing line for the set of conditions which it has entered into with other organizations. As HP is in the alliance with Oracle and NEC, so they are bound in one system. But organizations outside their system can affect them. For example, Microsoft and any other ICT organizations are likely to affect their alliance. Environment as a whole is much bigger concept than the environment of an individual system. Therefore, HP/Oracle/NEC as a system has a little impact on environment but the other organizations like Microsoft as individuals has a greater impact on the environment. This may also be referred to as one of the concrete components of environment. Properties making sense as a whole and not in separate individual parts is referred as emergent property.

The properties that make sense in terms of whole but not in terms of separate individual parts is called emergent property. For example, there could be a wide range of properties that we might require to emerge from the example of B2B commerce At HP India security of the information of both abstract as well as concrete components are of primary importance. Each of their employees is handed over an ESC (employee security code). By entering this code only, the employee is able to access the organization server. An employee can only access information related to their respective job profile and cannot access any other person’s information.

At HP, there is the data-process-product method which is used. The Data from the various sub-systems is brought together, analyzed. After this it is compiled together, then processed to make a final product. If there is any subsystem or any connexions which is missing from the data, the whole process gets distorted and hence work has to be done from beginning.

Hp India uses B2B and B2C both means of selling. Concrete Connexions are ones which have a physical existence like Raw Material, Labor, Money , Machinery , Land Etc. Concrete connexions are the ones which are directly linked for any product to be made. Abstract Connexions are the ones which do not have any physical existence but are equally important in the manufacturing of a product.