This cleaning service Is not Like what we Imagine (the cleaning service In the office or school, etc) but this cleaning service is different. This is required for families, they can rent us the cleaning service to clean house or whatever they want by calling and then we will come to clean what the costumers need. I think this kind of business services not available in Amanda and I think it will be a successful business, why? Because I see many housewife or family didn’t want to use a helper anymore because they can’t be trusted and their attitude sometimes become so bad also the salary is Geiger.
We can say that our service have a reasonable price, and our service can be trusted for sure 100%. This cleaning service is a residential house cleaning service serving upper-class families. Through generous human capital investments, this service will exceed our customer’s expectations. We will be servicing the wealthy single-income households and affluent two-income households. These targeted families will be willing to pay a premium for our service because of the high level of professionalism and trustworthiness that we offer, not replicated by any of our competition.
The goals I think that can help us to arrange this kind of business is to create a service based company whose #1 goal is exceeding customers’ expectations, to increase our number clients served by 20% per year through superior service, to develop a sustainable home-based business, and living off its own cash flow. This cleaning service mission is to provide the customer with all residential cleaning services in an environmentally sound, completely trustworthy, and professional manner. We exist to attract and maintain customers.
When we do it to this maxim, everything else will fall Into place. Our services will exceed the expectations of our customers. We will offer a wide range of services to the residential client, from general room cleaning to child/pet disasters. Cleaning Service’s start-up costs Include equipment needed for a home-based business, initial legal fees, marketing fees, Marketing fees are for the production of business cards and brochures. Cleaning equipment must also be purchased with one set of equipment per employee.
The major per employee expense is a commercial vacuum cleaner and assorted brooms, mops, and chemicals. Uniforms will be used to give Off professional image. Lastly, we will have a few magnetic company signs made to turn the employee car into the appearance of a company car. The segment of the market that we are targeting is the two income family. We focusing on these people because they appreciate a professional, reliable, trustworthy, and immaculate house cleaning service, and are more than willing to pay for this.
We will achieve this high level of service through extensive training and a continuous learning process. For those clients whom we are only able to speak with over the phone, we will initially quote them a price. Because hey are less price sensitive then the general population, we will then detail why our service is priced a bit higher than most. House Cleaning Service will explain all of the different training systems and methodologies that each employee goes through, and what expectations are reasonable for the customer to form about our superior service.
Our Cleaning Service will provide a residential house cleaning service for the upper end of the market. We will have two target customers: 1. The affluent who has a housewife who does not work, but is not inclined to do housework. To many a maid/ souse cleaner is a symbol of wealth, and this idea symbolizes this group of customers. 2. The two-income households whose opportunity costs are too great to spend time cleaning the house. 3. Housewife/family We offers house cleaning to these targeted customers.
House cleaning ranges from cleaning of standard rooms such as kitchen, bathrooms, bedrooms, as well as more unusual Jobs like small disasters from children and pets. House of Cleaning Service will target the upper end of the house cleaning market. Make no mistake however, there is a need for a quality, honest service. This is offering a high quality, totally trustworthy service for high income households. Our service will got professionalism. We are perfectionists and this will be clear by our service.
No one else is specifically targeting the wealthy. We will be targeting two wealthy populations that is: 1 . Wealthy one-income households. 2. Affluent two-income households. Both of these targeted groups appreciate a professional, reliable, trustworthy, cleaning service and are willing to pay a premium to get this top shelf level of service. We will be marketing our service to these people through word of mouth preferable as well as through membership lists from Cleaner’s exclusive membership.
There are lots of competitors, we are the only company to go after the upper social economic class exclusively, and of course we can compete with the competitor. Demand for a upper-end cleaning service will allow us to have steady growth. Although there are lots of competitors in the cleaning service space, there is good reason for this competition, demand is high. Plenty of maid/Janitorial services have waiting lists, they are unable to meet demand. Cleaning service customers want quality, and not everyone in the cleaning service space offers quality.
