Business letter examples

Our products Include sawmill umber, decking, turnings, components, garden furniture, pilings, “shorts” and other added value products. Basically we are very open to ideas from our clients. All our wood and products are 100% FSC certified. Please feel free to contact us with any questions or comments. Thank you for your time. Regards, Pepper Stebbins Marketing Manager DT/CJ Encl. Catalogue Cc. Precious Woods Amazon, Hongkong Office PS: Please visit our web site: http://www. pwa. com/. Principles for Business Written communication 1 org Correctness Concreteness Clearness / Clarity

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Completeness Consideration Courtesy Conciseness Examples: Clarity 1) The L/C must reach us for arranging shipment not later than 8 October. (ambiguous) The L/C must reach us not later than 8 October for arranging shipment. (revised) 2) This chair will eliminate tired employees. (ambiguous) This chair will reduce fatigue. (revised) We would like to explain the price rise for two reasons. (ambiguous) We would like to give two reasons for the price rise. (clear) My introduction to our company will be divided into three parts as below (as follows) 1) Sales dropped remarkably. eneral) Sales dropped 25 percent in three months. (specific) With the best technology incorporated, BH200 Copier has better performance compared with that of the similar copiers in the market. It can make 60 copies a minute at a cost of one fen a copy. Our brakes are excellent. (general) Our brakes can stop a 20-ton heavy lorry running at a speed of 60mph within 20 feet. Our raincoats are very special. (general) Our raincoats are made of high-tech materials and have undergone special treatment, which can prevent shrinkage, color-fading and is durable.

With the latest esigns and varieties of colors, our raincoats are warmly welcome by our customers. Our refrigerators are unbeatable in the market. (general) market. They are not only durable, but also of attractive designs, large capacity, environment-friendliness. Besides, our price is the most competitive, approximately 10% lower than the current market level. 3) I have a lot of transportation experience. (general) I have ten-year working experience with DHL, a world famous multinational courier company. While working there, I once took charge of a huge cooperative project with

Dell, which turned out to be a great success. I am confident my experience in this field makes me a strong candidate for your position. I would appreciate it very much if you could favorably consider my application. My experience in the field of transportation includes two years as a clerk for the CAAC and almost three years as a dispatcher for Transcontinental Freightways. (specific) 4) This will explain the action of the Board. (general) The enclosed minutes will explain the Board’s opposition to the dividend increase. It is encouraging and inspiring to note that sales which are reported right now have increased this month. (wordy) Sales have increased this month; the figures are encouraging. (concise) 2) Your check in the amount of IJS$ 2,600 payable to the order of James Smith was received today. (wordy) Your check for US$ 2,600 payable to James Smith was received today. (concise) Use: please; thank you; I would appreciate it; It would be kind of you; I would like to; You were most thoughtful to; 1) This letter is to inform you of an important change in our policy concerning insurance. (impolite)