Human resource management

Which of the following, according to your textbook, is the name of the professional organization that represents those who specialist in the management and development of people? Your Answer: The Chartered Institute of Personnel and Development Which of the following best describes the line manager? Correct Answer: A line manager is a person who has direct responsibility for employees and their work. Work – see page 4 of your textbook. Which of the following was the earliest name for the people management specialist?

Your Answer: Which of the following is NOT a typical feature of the HARM approach to the management of people? A pluralist approach is used A pluralist approach – see page 11 of your textbook. Which of the following is NOT something which is normally included in Kaplan and North’s (1992, 1996) balanced scorecard? Behavioral observation scales. Incorrect. Behavioral observation scales are the element not normally included in the balanced scorecard. For a full account of the balanced scorecard, see page 10 of your textbook.

Which of the following is the best description of soft HARM? In order to gain competitive advantage through the workforce, regardless of whether they are full- or part-time, temporary or contract staff, all potential must be returned. The characteristics of soft HARM are best reflected by the statement that “In order to gain competitive advantage through the workforce, regardless of whether they are full- or part-time, temporary or contract staff, all potential must be nurtured. ” See page 11 of the book.

According to Irking (2007) which of the following is the title which a growing number of CUPID members are using to describe themselves? HER business partner The title referred to is ‘HER business partner’ – see page 12. Which of the following is NOT one of the roles Lurch and Broadband (2005) describe s a 21st century role? Your Answer: Employee welfare officer In a CUPID survey conducted in 2003 which of the following was NOT regarded as being one of the top three activities which HER managers regarded as important?