These jobs roles can be categorized into permanent or seasonal. The permanent jobs include jobs like the lifeguard, who works full time in the theme park to ensure that the health and safety of the pool in the park is met. The lifeguard has the responsibility of advising and directing guests with regard to the health and safety procedures. The other permanent job is the water park team leader whose effective leadership is required to play a significant role in the water park of the theme park. The leader has to manage 50 lifeguards, receptionists, cleaners and changing room attendance at one time.
Therefore the job role is permanent so as to ensure the responsibility of effective leadership. On the other hand there are the seasonal jobs that are carried out only at a fixed period of time during the year. Seasonal jobs include job roles like the hotel singer, staff transports manager, hotel singer and hotel magic maker. The jobs are seasonal because they are not carried out throughout the whole year as the theme park operates mostly on the summer months (from March- October). Thee month are the peak time hereby the month receive mot of it customers.
Seasonal job are therefore suitable during the months in which the park receives most of it guests like in June, July and August. The permanent and seasonal jobs are further grouped into full and part time job. This is because some jobs will have greater responsibility than others and are only available at fixed period of time. Hence, job roles in Alton Towers are grouped in terms of the determination and level of skill that is required to carry out the tasks which well explains why the lifeguard will have full time. Below is a chart that shows a comparison between two job roles- Pool lifeguard and administration assistant.
(Information obtained from job descriptions of Alton Towers. ) As the above chart shows, the two-job roles clearly differ not only in explicit features such as duties, responsibilities and posts but also in terms of the qualifications required, previous experience and personal attributes. For instance the open and friendly of the pool lifeguard is completely different from that of the academic and sophisticated approach administration assistant. Also the lifeguard ha to be alert during his/her shift in case of an emergency.
Therefore his main duties are unexpected and could be even more challenging if he/he does not posses qualities such as being friendly, approachable and outgoing personality who can easily interact with guests a ell a colleagues. In contrast, the administration assistant’s attributes have a more academic approach. For instance they have to be organized, able to cope under pressure and ability to work unsupervised. The job role of lifeguard can be either done outdoor or indoor whereas the administration assistant is required to carry out hi/her task indoor (in the main administration building).
Like these two job roles, other job roles in Alton Towers also differ in term of positions; duties and responsibilities; personal attribute/qualities; qualification and experience and skills required to do the job. Considering all these features, the pay of employees will also differ. Different employees are entitled to different amounts of pay. This is because the pay is affected factors such as the employee’s skills, education, experience and economic environment. For instance unskilled jobs like cleaning and, maintenance tend to be paid less than skilled jobs like an accountant.
This is the reason why the education and qualification of the employees have to be considered so as to decide on their pay. However this does not necessarily mean that an unskilled worker is worthless in the theme park, it’s just a way to point out that different job roles can have different pays, depending on skill and the level of training employees require in order to be more productive. Also unskilled jobs can be done by almost everyone because no qualification but training is needed. On the other hand, there are fewer skilled workers so they tend to be paid more than unskilled workers.
These jobs roles can be categorized into permanent or seasonal. The permanent jobs include jobs like the lifeguard, who works full time in the theme park to ensure that the health and safety of the pool in the park is met. The lifeguard has the responsibility of advising and directing guests with regard to the health and safety procedures. The other permanent job is the water park team leader whose effective leadership is required to play a significant role in the water park of the theme park. The leader has to manage 50 lifeguards, receptionists, cleaners and changing room attendance at one time.
Therefore the job role is permanent so as to ensure the responsibility of effective leadership. On the other hand there are the seasonal jobs that are carried out only at a fixed period of time during the year. Seasonal jobs include job roles like the hotel singer, staff transports manager, hotel singer and hotel magic maker. The jobs are seasonal because they are not carried out throughout the whole year as the theme park operates mostly on the summer months (from March- October). Thee month are the peak time hereby the month receive mot of it customers.
Seasonal job are therefore suitable during the months in which the park receives most of it guests like in June, July and August. The permanent and seasonal jobs are further grouped into full and part time job. This is because some jobs will have greater responsibility than others and are only available at fixed period of time. Hence, job roles in Alton Towers are grouped in terms of the determination and level of skill that is required to carry out the tasks which well explains why the lifeguard will have full time. Divisional Director- Alton Towers ; Warwick castle
Human resource Alton Towers has its on human resource department which maintains a high standard of looking after its employees. It deals with issues such as: 1. Employment- Alton Towers uses a number of payment systems to pay its employees. There are three types of payments used by the theme park, which are time based, namely -wage, salary and overtime. Wages are paid according to the number of hours an employee works. Employees who do physical work like operating machines tend to be paid wages. If they work more than agreed then that is considered being their overtime.
Salary is paid to employees who don’t do physical work, for instance a human resource manager. It is paid monthly or annually rather than weekly. 2. Placements -human resource department is responsible for recruiting and offering placements such as retail place/shops, restaurants, home based casual working for it local community. However it has to make sure that the right people are working at the right placements and at the right time. For instance a student can only be recruited hen they are available during break like eater holiday or during the summer holidays.
They ought to be offered a placement require a minimum amount of skill as youngsters may lack experience. 3. Human resource planning- in order to undertake certain tasks like recruitment of the right employees, the human resource department has to ensure that it plans for the consequences of their actions. It does this by looking at factors like local employment trends, local skills shortages, competition of employee, availability for labour, labour training, sick and accident rates, age skills and succession. The process is known as the human resource planning and is closely regarded by Alton Tower human resource department.
