Production manager

We had been given a task of preparing a role play which will be held in class, the role play should include a conflict and how will it be solved. In the following report they will be a summary of the role play, what are the causes of role play and how to deal with it in a professional way Summary of Role play  Role play refers to playing of roles generally such as in a theater, or educational setting. We had been given a task of making a role play which is an act of conflict in a work place. The role play task we had given includes five characters which are Production manager, Foreman, Store-keeper, Union leader and Co-worker We were group of five, each one of us decided to be one of the characters.

We Will Write a Custom Essay Specifically
For You For Only $13.90/page!

order now

The following is the character of each one of us: (Role 1) Production manager Salim Saif Al Hajri (Role 2) Foreman Khalfan Rashid Al Busaidi (Role 3) Store-keeper Bashair Al shuaili . (Role 4) Union leader Najma Najim Al Naamani (Role 5) Co-worker Ahmed Said Al Maashani The conflict was between the foreman (Kalfan ) and the store keeper which is myself (bashair), the conflict was all about a delivery of some stock that the foreman (Kalfan) has made and store-keeper (bashair) has failed to purchase it on time because the suppliers took time to deliver the stock.

The role play started as we were setting all of us together in production manager’s office (Salim), each one of us greeted the manager as he is just new in the organization and we introduced him to our self in person. The foreman (Khalfan) began with his complain about the store-keeper (bashair) of him making some delivery of some stock, which didn’t arrive because of the suppliers, the store-keeper (bashair) had already have problems with the foreman (Khalfan) because he use to treat her bad in front of all the workers at shout at her for no reason.

The Co-worker (Ahmed ) was against what the store-keeper (bashair) was saying, the union leader (najma) was trying to defend the store-keeper (bashair) by her saying that the co-worker (Ahmed) is here just to help the foreman ( Kalfan) so that he could be promoted to a higher level, the manager (Salim) felt that the union leader (najma) offended him by her being rude and trying to show that she had more power in this situation, the manager worn the union leader to watch what she is saying because he felt offended by her showing that she has more power than him.

The foreman (Khalfan) requested to the manager (Salim) that its better for each one of us should get a warning letter and the union leader (Najma) should write a apology letter to apologies to the manager (Salim) as she was trying to act like she has got the power and disrespected him. The manager (Saim) decided to not take any serious action as he gave us a verbal warning, each one of us decided to accept it therefore the meeting was dismissed.

Causes of conflict Conflict can be very destructive in a workplace environment, and dealing with it is not easy, it is hard to define what causes conflict as every situation is different in every different workplace. Communication is a big factor in workplaces, and with good communication a workplace can work perfectly well, however when there is a lack of communication a team will crumble, a simple misunderstanding can lead to a bigger conflict if left unresolved.

Personal Conflict can also be a big issue in the workplace, personality clash in the office can be very difficult to deal with and can lead to lots of other problems, such as your opinions and ideas being ignored and them making you look foolish in front of your colleagues, this is a very unhealthy environment to work in and also doesn’t make anyone involved feel very good and can even result in people wanting to leave. Conflict in a workplace also does only effect those who are directly involved it also involves the team within they are working which is why it is a good idea to get it sorted.

The same case in the role play, the lack of communication between the foreman (Khalfan) and the store-keeper (bashair) lad this to a conflict, it started by the lack of the foreman (Khalfan) misunderstanding that the store-keeper (bashair) has no power in the delivery of the stock that had been ordered while it’s the suppliers mistake of not getting the stock in time. The foreman (Khalfan) didn’t give the store-keeper (Bashair) a chance to explain her situation while he was just shouting at her.