The Tourism Industry in Hong Kong

In particular, the united states remained the largest long-haul market with 1. 2 million arrivals In 2011. Representing a 3. 5% increase. Emerging markets, Including Russia (+51. 5%) and South America (+17. 7%), also registered significant Increases In arrival numbers. Hong Gong’s outbound tourism market is optimistic this year and the tourism sector will continue to keep on its growth trend, according to The Travel Industry Council of Hong Kong Executive Director Joseph Tune Way-chunk.

Tune said although Hong Gong’s economic situation has not improved greatly in 2011, its overall revenue over the period increased slightly, despite facing challenges such as the Japan earthquake, tsunami and Fuchsia nuclear plant explosion, Middle East jasmine revolution and the Bangkok flood. “We estimate that the outbound tourism industry will grow by 5 percent in 2012 compared with the same period In 2011,” Tune said. General Manager of Hong Thai Travel Services Jason Wong Chunk-tat said the number 1 OFF numbers in 2010, and the five most popular destinations were America, South Korea, Taiwan, Thailand and Northeast Europe.

Wong, who holds an optimistic view of the outbound tourism market in 2012, said that he thinks outdoor travel has become one of the trends by which Hong Kong people can relieve pressure and the stress of working in the city. The newly signed treaty between Hong Kong and Taiwan last month indicated that the increase of 28 weekly flights from Hong Kong to Taipei and Shunning provided more tourism opportunities and benefits to travelers. Another highlight of the 2012 tourism industry is the high-speed rail network in mainland China, said Wong.

He added that the high-speed rail between Guanos and Sheehan was opened last month. That is to connect the Human-Guanos high-speed rail and the high- speed Examine-Sheehan rail which will be completed in 2012. With its completion, he rail connection is expected to boost tourism and attract more Hong Kong people to tour the country or visit their relatives. However, Wong admitted the outbound industry also faced many challenges such as manpower shortage during peak seasons, specifically outbound tour guides and travel consultants.

So, the industry is expected to hire more staff in 2012 when there is a need to do so. Tune said the travel agencies should improve their service quality to meet the customers’ needs as well as to tackle any crisis that might arise in the business. China Travel Service Hong Kong Eng HI-on, who is optimistic about the tourism industry’s prospects in 2012, said the recovery of the Japan and Thailand markets and the development of middle and high-end markets, including luxury cruise tours, will bring more profits.

In tour operation management is to provide and compare tour operations sector with information learned and information compared with example of an organization. The assignment will serve the purpose for developing student skills in researching and analyzing information of tour operation management. The analysis of management issues which incurs during the process of sign ,development , distribution and operation is tour operation management. This is inclusive of travel programs for holidays with entertainment and leisure while traveling areas around the world.

The offer includes expanding and acquiring skills and knowledge. The local and/or international services are provided by tour operator sector. They will be operating either local or international programs or tours. The tourism is according to demand by tourists either local or international and when there is demand the tour operators take advantage of it by creating tour packages with price and expectation. When travel agents are providing and designing tour packages they must decide according to customer needs and expectations. The quality and satisfaction of customers depends on what is offered in tour packages.

The major role player is suppliers to tour operators and it is essential for their success. There are around 32 staff members working towards delivering services and products to passengers demanding attractive holiday packages. The passengers using the packages have increased during the nine months in the beginning of 2008 and revenues also increased of around 120% as compared with last year. There is no fixed number of passengers but it is certain that there is increase in the number of passengers resulting in the increase of revenue.

There are around 20 countries and 35 major destinations that is offered to the travel agent passengers are they are Australia, Belabors, Canada, China, Egypt, France, Germany, Ireland, Italy, Jordan, Lebanon, Malaysia, Oman, Russia, Singapore, South Africa, Switzerland, Thailand, UK and USA. The regions that it covered are Middle East, Africa, Asia, Australia, Europe and North America. It has selected their suppliers, partners and products carefully ND this was their important decisions because passenger’s satisfaction relies on this.

Their employees who are experts and professionals in tour operations made the selection hotels, shopping malls, and other locations within destinations. The types of products that are offered currently are around 7 luxurious products and they are beach holidays, city ; shopping, culture ; history, family holidays, honeymoon ; romance, luxury holidays and relaxation sports ; adventure. These types of products are not limited and if there is high demand for potential reduces which are not listed will be customized and designed.

The positive trends impacts are certainly positive. At the same time, the negative trends will also impact negatively on them and their passengers. When there is weather change in one of the destinations either heavy rainfall or snowfall this will not be benefited. The opportunities are when specified destinations have improvement and development and this will create competitive advantage . The other impacts are increase in the price of oil, change in the climate (global warming), etc. Which is possible impacts either affect / destroy specific destinations.

The travel agents destinations are positive and they have good current developments that are not affecting holiday packages. The distribution channels are provided according to customer needs and requirements. The revenues and profits are earned for products provided by suppliers. The rates and packages might be changed due to daily rates. The travel agents are adding new destinations in their portfolio due to increase in their sales from the time of establishment. This includes destinations and new suppliers and partners in the holiday package.