The research topic required a detailed study on the work environment scenario in the hospitality industry, 5 star hotels in specific. The main base of the information was primary and was collected using the questionnaire. The study included only the star hotels and hence the survey covered six 5 star hotels in Pun. Research covers Important questions like, how satisfied are the people In hospitality Industry? Weather the employees get paid as per their expectations or not?
Etc. Objectives To study the work life balance of the 5 star hotel staff In metro cycles. To study In detail the level of satisfaction In the people working In 5 star hotels In metro cycles. Limitation [1 The research was limited only to the metro cycles as 5 star hotels are predominantly present in these cities. The research was conducted for a sample size of 100 which might not portray the correct picture of work life balance and job satisfaction. CLC Most of the waiters did not know English.
Hence it was not possible to give them the questionnaire and ask them to fill and return. It was necessary to wait with them and explain them each question by translating it to either Hindi or Marital. The representation ratio was very small and hence it can be said that the conclusions are very much true for the organizations studied but not for the entire industry. Chapin and Podia (2011) conducted a study on the Work-Life Balance of BOP employees In India.
Their paper analyses the positive and negative Impacts of the outsourcing industry on the society and the Individuals In India focusing on few major aspects I. E. , health Issues, societal Issues and personal Issues. They surveyed 259 Employees of various TIES/BOP companies In a broad age group of 15 years to 30 above (only those respondents were considered who have already served for more than 6 months In BOP Industry). They found that majority of the population complained about headache followed by digestive disorders Irrespective of the age group.
Almost all problems were found to be in maximum existence in the age- that attractive lifestyle was the key reason for most to Join the industry and that female in comparison to males found it easier to maintain work-life and personal balance. 2. Wright and Pollster (2006) conducted a study on the experience of ethnic minority workers in the hotel and catering industry. The research provides evidence of the conditions faced by ethnic minority and migrant workers in the hotel and restaurant sector, an industry already known for its harsh working environment.
