What factors accounted for the extraordinary success of Struck in the early sass's. What was so compelling about the Struck' value proposition? What brand Image did Struck develop during this period? Factors: Environment/atmosphere Quality of the product Customer Service Employee satisfaction Specific demographic targeting An almost untapped market Value Proposition: The customer (and customer ...
Starbucks: Delivering Customer Satisfaction: An Outline
December 13, 2017 \ Customers \ 0 Comments